
Support
Log a service call
Existing client experiencing an issue? Log the details below and our technical team will respond. Support is available 24/7. For urgent matters call 0861 002 288.
Branch support desks
You can also email the support desk for your region directly.
- Gautengsupport@cctvsa.co.zaBranch: (011) 454-5440
- KwaZulu-Natalkznsupport@cctvsa.co.zaBranch: (031) 563-4214
- Western Capewcsupport@cctvsa.co.zaBranch: (021) 552 9303
- Eastern Capeecsupport@cctvsa.co.zaBranch: (066) 122 4979
What to include
- Your company and site name, and the site address
- Which cameras, recorders or systems are affected
- What happened and when the fault started
- A contact person and number for the technician
Urgent faults
If a fault leaves your site unprotected, for example cameras offline or a gate or access system down, call 0861 002 288 so we can prioritise it. Our control room and branches are open 24/7.